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Frequently Asked Questions
What’s in the ActivityBox?
Box themes change every month and will be a surprise for kids (and grown ups!). Themes range from Little Chef to Dinosaurs to Pets and the activities cover a range of art and craft styles and techniques, use a variety of different materials and promote the development of core learning skills.
Each Box includes 4 activities with step-by-step instructions and all the materials you need to complete each activity.
What ages is it for?
ActivityBox is designed for kids age 3 – 8. Depending on your child’s age and ability, they might need more (or less) help from you or an adult helper.
How long will the activities take to complete?
The activities range in time: Some can be completed in 15 – 30 minutes, while others might require short intervals of time over the course of two days. Each box includes activities with varying levels of complexity and time commitment; both difficulty level and parental involvement are clearly marked on the cover of the activity instructions. There will always be a fun activity that kids can engage in as soon as the box arrives.
When do I receive my first Box?
Your first Box will arrive within 2 days! New Boxes arrive each month on or around the 7th of the month.
How do I sign up?
Choose the best subscription plan – monthly, 3-month, 6-month or 12-month – that suits your lifestyle. Once we receive your order, we will send you one ActivityBox a month for the duration of your plan.
Can I try it for 1 month to see if I like it?
Yes! Just select the Monthly Subscription plan and discover why customers stay with us for years. You can always upgrade to a longer plan and enjoy greater savings!
Is shipping free for all areas of Hong Kong?
Yes, shipping is free for all areas in Hong Kong, including New Territories and outlying islands.
How do I cancel my subscription?
We would hate to see you go, but cancelling your subscription is easy! Just email us at firstname.lastname@example.org before the 1st of the month and we will stop shipping your boxes to you after your subscription is over.
Can’t find what you’re looking for? Visit our FAQ page
We know you and your children will love ActivityBox, but if for any reason you are not happy with your box, just send it back to us and we will refund 100% of your payment. If you ever need to cancel an order or pause your subscription, just give us a call or email email@example.com and we will take care of everything.